SEE US IN A NEW LIGHT
During our building works in 2020, the west, south and north doors will be inaccessible. Visitors will be directed to an alternative entrance and access information will be provided. Accessible toilet provision will be limited and at certain periods we will only be able to supply portaloos.
Once the building works are complete, visitors will be able to access the following areas:
Level access into the Cathedral is via the west doors. There will be a manually-activated automatic door at this entrance which is wheelchair accessible.
In 2021 there will be a new and accessible east entrance. This will be accessible by the path which leads from the south entrance through the churchyards.
The courtyard entrance has ramped access but entry is off a steep cobbled lane.
The north and south doors have stepped entrances. The south door leading to Amen Corner and the Castle will have a central handrail.
The west end of the Cathedral will have a new level floor. The floor can be uneven at the east end, as in any historic building. We have wheelchairs available on request and you are never far away from a seat (with arms) if you require one.
There is ramped access into St. George’s Chapel (which is laid out with pews); there is one small step (approx. 10cm) at the top of the ramp into the chapel.
There is a ramp/stair lift if you are unable to climb the small staircases in the east and north side aisles to traverse the building.
The Crypt is accessed via a single step, through a narrow passage way and down a staircase. There will be a photographic record/touchscreen at ground level for those unable to gain access to the crypt.
The Tower should only be tackled by the fit and healthy. We will have a photographic record for those unable to gain access.
Our Education Centre is located on the first floor of Cathedral Hall. An accessible lift will take you up/down if you are unable to climb the stairs.
There is level access to Cathedral Hall from the courtyard entrance. Otherwise, you can access the lift to take you to the Hall from the lower ground floor.
There is an accessible toilet which can be reached on level ground via the north nave door. An emergency alarm pull cord is available if required. In 2021, we will be able to offer an accessible toilet downstairs below Cathedral Hall, accessible by stairs or lift.
Our Volunteer Centre will be downstairs in Cathedral Hall and will be fully accessible via a lift.
There are self-operating lifts in the Cathedral. If you require any assistance in using them please ask a member of the Welcome Team. Most areas are wheelchair accessible with aid of the wheelchair lifts, except the crypt and Tower which have narrow staircases. We are currently working to make these areas digitally accessible.
Accessible parking (two Blue Badge parking bays) is available adjacent to St Nicholas Building on St Nicholas Street. The nearest major public car park can be found on Dean Street. There are numerous other parking facilities, including multi-storey facilities and 47 surface car parks operated by Newcastle City Council. Please visit https://www.newcastle.gov.uk/services/parking-and-permits/car-parks-and-street-parking for more information.
Assistance dogs are welcome with their owners. We can provide water on request.
Volunteer welcomers will greet you on arrival at the Cathedral. Please let them know if you have particular requirements during your visit. Please book ahead if you would like a personal Guide to tour the building with you.
We can provide a wheelchair for the duration of your visit, although you are welcome to use your own wheelchair or mobility scooter if preferred. Please take care to avoid all floor and wall monuments.
Hearing Loop System
This operates in the nave and the quire. If you are attending a service, concert or other event, please switch your hearing aid to “T”.